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Business 2017-01_dacombesshopfront

Published on January 11th, 2017 | by The GC Team

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Dacombes of Wimborne announces new destination store

Dacombes of Wimborne (formerly Dacombe and Renaut), a family owned and run independent electrical retailer that has been trading for nearly a century in Wimborne, is relocating to new premises in Leigh Road at the end of January. The new 4,500 sq. ft. destination store has enabled Dacombes to go ahead with expansion plans, and is particularly significant for the area since it saves the prominent Brights of Nettlebed building from demolition and maintains its function as a retail outlet.

The store is on two levels, with parking at the rear, and the ground floor will showcase TV and AV, white goods and “everything else electrical,” displayed in dedicated areas representing key zones of the home. As an official stockist of NEFF, Samsung, Bosch, Panasonic, Liebherr and Dyson, Dacombes can now expand its ranges across brown and white goods and give customers the chance to see them in a home setting and try them out for themselves. For the first time a bespoke fitted kitchen service will be offered, in association with locally-based MK Interiors, with made-to-measure kitchens on display and a team of four specialist staff on site to design and create bespoke solutions.

Responding to changing customer needs

Managing Director Matt Renaut explains: “When we heard that Brights of Nettlebed were closing their Wimborne store we knew it would be an ideal location for us and enable us to go ahead with our expansion plans.”

It was not all plain sailing, since a number of developers were also interested in the Leigh Road site, but Dacombes eventually succeeded in securing the property.

“Retail is changing,” added Mr Renaut, “and via customer feedback we realised the need to create a destination shop and to have specialist products and advisors on hand to create bespoke kitchens too. We had run out of space in West Street and in the Cornmarket, and the new building has the added advantage of a car park to the rear. The premises are spacious, which means we can create several different areas for our products, and our customers will have the benefit of more selection, thus creating an improved customer experience and level of service.”

Ian Faulkner, Chair of Wimborne Business Improvement District, adds: “We are delighted that retailing will continue at the Brights of Nettlebed site, and even more delighted that it is one of Wimborne’s success stories that is taking over the space.  The family owned and run Dacombes of Wimborne has continually shown how an independent retailer can succeed in today’s retail environment, with several national awards standing as testament to their success.”

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