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Published on July 13th, 2021 | by The GC Team

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AO’s Rework facility gives new lease of life to returns

Online electricals retailer AO has announced that its new Rework facility opened a month ago to give returned appliances a new lease of life is currently handling approximately 900 appliances a week, including washing machines, fridges and TVs from a range of well-known manufacturers.

The facility at the retailer’s Latchford warehouse in Crewe tests appliances returned by customers with the aim of reselling them to avoid wastage. When safety tested, cleaned and repackaged the products are sold for a reduced price on the AO Outlet Ebay shop, available for delivery to all UK postcodes.

Mark Rothwell, Head of Outlet Sales at AO, said: “Our engineers take the time to thoroughly test these appliances three to four times so we can guarantee that they’re as good as new for future customers. At AO, we believe that reuse is the best form of recycling, so we’re really pleased to offer a new facility to support the second-hand market while also offering some great bargains for our customers.”

The new facility has created several roles for talented engineers in the local area and AO has plans to launch apprenticeships in this area and external levy-approved training in the near future.

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