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Published on December 19th, 2019 | by The GC Team


CIH launches Smartcare warranty scheme

Buying group CIH has introduced an extended warranty scheme created in partnership with RetraCare to offer better value and a range of “unique” benefits to its members.  

Smartcare, as the scheme is known, brings a package that will enable CIH members to offer warranties on the vast majority of products they sell, with the option of either a Silver or Gold Protection Plan.

Members who offer service will be able to repair their customers’ products if they meet Smartcare’s service partner criteria or are already a RetraCare registered service company.

“We’ve worked very closely with RetraCare to develop this superb scheme that’s exclusive to CIH members,” said Steve Scogings, CIH Chairman.

“We’ve increased the scope of the warranty to make it more relevant and valuable to members as well as creating different bands that will broaden its appeal to the consumer.

“Smartcare offers great advantages to CIH members that sets them apart from other retailers and it will be a big benefit in delivering more margin back to the shop floor.”

Smartcare Launch Packs are available to all members on the Euronics B2B website.

For details on joining CIH, email membership@cihgroup.com.

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