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Published on April 6th, 2021 | by The GC Team

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John Lewis confirms plans to reopen stores and key services

John Lewis has confirmed it will reopen stores in England and Wales on 12 April, along with key services such as technology support and next day Click & Collect, which will resume in John Lewis shops in addition to pick-up locations in Waitrose, Co-op and Booths – over 900 collect locations in total. 

The retailer will also reopen its newly refurbished Edinburgh store on 14 May and its Glasgow outlet from 26 April, subject to Government guidance. 

As announced by the Partnership in March, eight stores – four ‘At Home’ shops in Ashford, Basingstoke, Chester and Tunbridge Wells and four department stores in Aberdeen, Peterborough, Sheffield and York – will not reopen, after being selected for permanent closure as the business rebalances its store estate to reflect how customers want to shop.

Pippa Wicks, Partner & Executive Director at John Lewis, said: “We are delighted to be welcoming our much-missed customers into our shops once more. We’re looking forward to reuniting customers with the joy of physical shopping, along with the excitement of our stores whilst also introducing our customers to stylish new products at prices they won’t expect.

“We’re also excited to be opening up much-needed services and helping customers choose those items that are harder to buy online…. We want to make sure the shopping experience is as fun and inspiring as it’s ever been, while also ensuring that our customers and Partners feel safe.”

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