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Published on June 1st, 2020 | by The GC Team

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John Lewis in 3-year deal with D&G

John Lewis & Partners has partnered with warranty and appliance care provider Domestic & General to launch a new customer scheme named Protect Plus.

The arrangement, which will initially run for three years, provides cover for products including domestic appliances, TVs, technology products, mobile phones and furniture. 

The scheme has launched on JohnLewis.com and will be available in-store when shops reopen.

Sean Allam, Director of Services at John Lewis & Partners, said: “This partnership is part of our commitment to provide the highest level of service for customers across our product ranges and complements our existing warranty proposition.

“We know that our customers love the technology and furniture products that they buy from us, but we understand that accidents can happen. We want to provide our customers with the reassurance that if their product is accidentally damaged, we can make it as quick and easy as possible to get it back up and running.”

Ian Mason, Chief Executive of Domestic & General, added: “John Lewis’ approach to retail aligns with our mission to always put our customers first. During these uncertain times it is more important than ever to ensure that the products customers rely on can be repaired quickly, efficiently and effectively.” 

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