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Published on March 8th, 2018 | by The GC Team

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New guide to improve consumer product safety recalls

The Government’s new Office for Product Safety and Standards has teamed up with BSI, the UK’s National Standards Body, to launch the first Government-backed Code of Practice (PAS 7100) for product safety recall in the UK.

The Code of Practice includes details on how a business can monitor the safety of products and plan for a recall, and how Market Surveillance Authorities such as local authority Trading Standards can support businesses in their monitoring of incidents and their implementation of corrective action.

It is the first major initiative for the new Office which was launched by the Department for Business, Energy and Industrial Strategy in January, and follows a recommendation by the Working Group on Products Recalls and Safety to introduce such a Code to further strengthen the UK’s product safety regime.

The Code of Practice was created by the BSI with the assistance of leading retailers, consumer interest groups and industry bodies, including Samsung Electronics, the Association of Manufacturers of Domestic Appliances (AMDEA), the British Retail Consortium, Electrical Safety First (ESF), the National Fire Chiefs Council (NFCO) and techUK.

Consumer Minister Andrew Griffiths said: “This new Code of Practice will support businesses in dealing with product safety issues swiftly and effectively, ensuring people can continue to buy secure in the knowledge there is an effective system in place if products need to be repaired or replaced.

“Effective regulation is a key element of our Industrial Strategy, which is creating the conditions for businesses to succeed in the UK and to compete in the global economy.”

The Code of Practice comes in two parts. The first is focused on non-food consumer products and is intended for use by manufacturers, importers and distributors. The second part is aimed at regulators, specifically Market Surveillance Authorities including local authority Trading Standards. It details how they can carry out their role in ensuring businesses meet their responsibilities in respect of consumer product safety issues.

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